Technology

Visibility & Self-Service: Our JAMTRACK Customer Portal is rich with dynamic and industry-leading functionality, all while maintaining a user-friendly experience.

• • Real-Time Tracking: Complete visibility from the moment goods arrive at our warehouse to final delivery, including cross-border movements.
  • Inventory Management: Access to real-time inventory levels and status updates.
  • Documentation Access: Seamless retrieval of customs documents and other pertinent shipment information.
  • Automated Notifications: Email and SMS alerts for key shipment events, such as departures, arrivals, and any delays.
  • Color-Coded Event Alerts: Dashboard indicators (e.g., yellow for pending actions, red for escalated issues) tied to operational KPIs, ensuring proactive management of shipments.

Facilitates the electronic exchange of business documents, reducing operating costs, improving accuracy, enhancing transaction security, and promoting environmental sustainability.

Our EDI capabilities include:

• • Standard Message Types – Support for transactions such as 943, 944, 856, 940, 846, 214, 210, and 204.
  • Custom Integrations – Tailored EDI solutions to meet unique business requirements.

Secure and dependable methods for direct data exchange between our WMS, TMS, and your ERP systems, facilitating seamless communication and faster implementations.

Our proprietary, Custom-Built Software System that provides us immense advantages in both customer service and operational quality assurance. This includes our time-tested electronic process verifications, heightened flight & truck visibility, risk awareness tools that illuminate potential issues before they become reality, customized SOP process controls, and many others.

• Complete Cross-Border Visibility: End-to-end tracking, ensuring you remain informed throughout the shipment lifecycle.

Our integrated Customer Information System allows us to keep track of the details that matter, enables the personalized experience you have come to expect every day.

• Customizable Dashboards: Tailored interfaces that align with specific customer needs, providing relevant data at a glance.
• Operational KPIs: Monitoring of key performance indicators, such as response time thresholds, to ensure accountability and timely execution throughout the shipment process

Robotic Inventory Management:
Utilization of autonomous robotic systems capable of completing a full physical inventory in just five hours, enhancing accuracy and efficiency.

Protecting sensitive data is a top priority at JAMCO. We use robust encryption protocols to secure information both at rest and in transit, minimizing exposure and ensuring compliance with data protection standards. In addition to encryption, our data loss prevention (DLP) solutions add another layer of defense by monitoring and controlling the flow of confidential information to prevent unauthorized access or leaks.

JAMCO reinforces its internal security measures through collaboration with external cybersecurity experts and participation in industry forums. These partnerships help us stay informed on emerging threats and evolving best practices. We also subject our systems and processes to regular third-party security audits, ensuring our security posture remains strong and aligned with industry standards.

At JAMCO, cybersecurity is a foundational element of our technology strategy. We employ a proactive approach to threat prevention, using advanced detection and mitigation technologies to identify and neutralize risks before they escalate. Our systems are monitored 24/7 by a dedicated team that ensures a swift response to any suspicious activity. To further protect our infrastructure, all endpoints are secured with regularly updated antivirus and anti-malware software, along with automated patch management. Access to critical systems is tightly controlled—only authorized personnel are granted entry, and permissions are routinely reviewed and adjusted. In the event of a security incident, we follow a clearly defined response protocol to ensure issues are handled efficiently and effectively. Physical infrastructure is also protected through strict security measures, including surveillance systems, security personnel, and access control technologies. Cybersecurity awareness is woven into our company culture through continuous employee training, ensuring our team remains vigilant and informed about the latest threats and best practices.